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IT Insights & News

Expert advice on IT support, cybersecurity, connectivity and more — from our team in Hartlepool.

Event Technology Festival WiFi Network Infrastructure Business Continuity Deershed Festival

Deershed Festival 2026 Build Diary — Day 3: Generator Down, Battery On, Late Finish

Day 3 at Deershed Festival 2026 — the site generator failed mid-build, the EcoFlow took over, and the team pushed late into the evening to complete Arena 2 and Arena 3.

23 Jul 2026
Event Technology Festival WiFi Network Infrastructure Deershed Festival

Deershed Festival 2026 Build Diary — Day 4: Commission Complete

Day 4 at Deershed Festival 2026 — Arena 1 finished, section-by-section commissioning coordinated with the electrical team as permanent power reached each zone, and the stage looking spectacular by evening.

23 Jul 2026
Event Technology Festival WiFi Network Infrastructure Business Continuity Deershed Festival

Deershed Festival 2026 Build Diary — Day 2: Full Team On Site, Support Desk Live

Day 2 at Deershed Festival 2026 — the full HTG team arrives and the entire managed services operation relocates from Hartlepool to the festival site. This is our annual live BCP test.

22 Jul 2026
Event Technology Festival WiFi Network Infrastructure Business Continuity Deershed Festival

Deershed Festival 2026 Build Diary — Day 1: On Site, Base Comms Up

High Tide Group arrives on site at Deershed Festival 2026. Day 1 covers getting the WiFi cabin positioned, first masts up, and base communications live for crew and production.

21 Jul 2026
cybersecurity compliance

Featured in Open Access Government: the Cyber Security and Resilience Bill

Our Managing Director Andrew Ingram writes for Open Access Government on the Cyber Security and Resilience Bill — and what it means for the smaller organisations that will never be regulated by it directly.

12 Jul 2026
Connectivity

Achieving Near-Perfect Uptime with Smart Roaming (and Why IoT SIMs Didn’t Fit)

How High Tide delivered near-perfect uptime across a 100+ site deployment using Robustel Smart Roaming v3 — and why IoT SIMs were not commercially viable for the data volumes involved.

20 Apr 2026
Cloud Microsoft 365

Major Changes To Microsofts Nonprofit Licensing

Microsoft's nonprofit licensing is getting a major shake-up. Understand the changes to grants, billing, pricing and what they mean for your organisation.

1 Jul 2025
Connectivity

Openreach Business Standard Launch - 1 June 2025

Upcoming changes to Openreach business installations for SOGEA and FTTP from 1 June 2025.

19 May 2025
cybersecurity certification

Why Cyber Essentials Plus Matters for North East Businesses

Cyber Essentials Plus certification isn't just a badge — it's proof your business can withstand real-world attacks. Here's what it means for SMEs in Teesside.

15 Mar 2025
Microsoft 365 Backup

Microsoft 365 doesn't back up your data — here's what does

Most businesses assume Microsoft protects their emails, SharePoint and Teams data. They don't — and here's exactly what happens when something goes wrong.

15 Mar 2025
VoIP PSTN Switch-off

The 2027 PSTN switch-off — what it means and what to do now

BT is switching off the old copper phone network in 2027. If your business still uses traditional phone lines, here's what you need to know — and why acting now is smarter than waiting.

1 Mar 2025
Connectivity

DSL Customer Checks

Sensible checks to carry out before contacting support about a DSL or ADSL fault.

25 Apr 2023
High Tide

Innovative IT Firm Celebrates Successful Year With New Home

High Tide celebrates a successful year in business after moving into new offices at Lingfield Point in Darlington.

18 Feb 2015
Cloud Business Continuity

Does Snow Bring Your Business To A Standstill?

Severe weather can expose how prepared your business is for remote working and continuity.

21 Jan 2015
Cloud

Cloud Computing – what is it all about?

A simple explanation of cloud computing and what it can mean for small and medium sized businesses.

17 Dec 2014